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The format for your username is firstname.lastname (Please note the period between the firstname and lastname). If you don’t remember your password, click on Forgot Password, and a password reset link will be emailed to you at the email address on file in your account. Remember, your username is not case-sensitive, but your password is case-sensitive.
If you still have questions, you may contact our Technical Support Desk at 855-772-0295 24/7 or Click Here to submit an issue via email.